Issues

Volume 28 | Number 1 | May 2022

ISSN 1339-7533

Research papers

MANAGEMENT RESPONSE STRATEGIES TO A NEGATIVE ONLINE REVIEW: INFLUENCE ON POTENTIAL GUESTS' TRUST
Jelena Kapeš, Karla Keča, Nikolina Fugošić, Ana Čuić Tanković

DOI: https://doi.org/10.20867/thm.28.1.1

DOI: https://doi.org/10.20867/thm.28.1.2

DOI: https://doi.org/10.20867/thm.28.1.3

DOI: https://doi.org/10.20867/thm.28.1.4

DOI: https://doi.org/10.20867/thm.28.1.6

DOI: https://doi.org/10.20867/thm.28.1.5

DOI: https://doi.org/10.20867/thm.28.1.8

FEELING AT HOME WHILE TRAVELING: AN ANALYSIS OF THE EXPERIENCES OF AIRBNB USERS
Anna Isabelle Gomes Pereira Santos, André Riani Costa Perinotto, Jakson Renner Rodrigues Soares, Tiago Savi Mondo

DOI: https://doi.org/10.20867/thm.28.1.9

DOES COVID-19 DRIVE ROBOT ACCEPTANCE? AN EXPLORATORY STUDY OF SERVICE ROBOT IN HOSPITALITY
N Alia Fahada w ab Rahman, Monizaihasra Mohamed, Farizah Sulong

DOI: https://doi.org/10.20867/thm.28.1.10

DOI: https://doi.org/10.20867/thm.28.1.11

Teaching Case Study

DOI: https://doi.org/10.20867/thm.28.1.7